RMA
Return Merchandise Authorization Request Form
Please follow the instruction below to return items:
1 Download the RMA request form from the link below.
2 Fill the form completely and email or fax it to us. (Email: rma@cctvdirect.ca; Fax: 1-888-372-7930)
3 A RMA number will be issued to you within one business day (please contact us for a RMA number if you do not
receive one after two business days).
4 Return the item with the RMA number. Returned item with no RMA number may not be processed in time.
5 You will be informed with a solution once we receive the returned item.
Click to download: